Registration takes a little time.
1. Quote the spare parts by catalog number.
You can quote the spare part by the catalog number on our website, then add it to the cart and complete the order.
2. Self-searching parts in catalogs.
Knowing the frame number, chassis number, model code, year or VIN of equipment, you can open the parts catalog.
3. Request manager.
If you do not know the spare part number or you cannot determine the spare part in the catalog by yourself, you can make a request quote to the manager (please inform Maker / Model / Serial Number (chassis, frame number or VIN of the equipment) and the name of the spare parts. The manager will try to find the necessary parts and inform you the spare part number for the order.
How to place an order:
1st Payment for the order
To comply with the requirements of the manufacturer and
supplier, we are in no position to cancel
Delivery costs to your country are calculated separately and depend on a selected shipping method and the rates applied in your country. The payment is made after the package has been packed up.
Prior to making the payment, check out the size of the international shipment. If it is oversized or prohibited, we cannot cancel the order placed or make a refund.
Sometimes the manufacturer is to cancel the order for the following reasons: out of stock, price change, requited VIN., ceased production, quantity change. In such cases we must forfeit your order, and it is up to you to proceed, cancel or claim refund.
Packaging / 2nd Payment for the parcel
After we will check goods at our company’s warehouse, the status of the order and goods changes to «In Japanese warehouse (awaiting shipment handling formation)».
Please track the packages by yourself according number indicated in the package comment.
FedEx Website — https://www.fedex.com/en-us/tracking.html
DHL Website — https://www.dhl.com/th-en/home/tracking.html
Global EMS tracking — https://www.ems.post/en/global-network/tracking
Japan Post Website — https://www.post.japanpost.jp/index_en.html
We ask you to inspect the integrity of the package’s packaging at the time of delivery. If you notice damage — please open the package with authorized courier, make all external and internal damage’s photo or video. Please request claim to the post office if package was delivered in a broken condition or if an item was missing.
Thank you for contacting our company. We hope that we leaves a pleasant impression.